Q: How do i choose Magic Pie / Magic Pie Edge / Smart Pie ? (What is the difference between them ?)
A: 1. The power is different.
Magic pie power range is 500W/750W/1000W with Different Battery 24V/36V/48V
Magic Pie Edge power range is 350W/500W/750W with different battery 24V/36V/48V
Smart Pie power range is 250W/350W/450W with different battery 24V/36V/48V
2. The size is different.
3. The price is different.
Q: What is the advantage of Front Motor Vs Rear Motor ?
A: Front motor is easier to build. Rear motor is safer when driving.
Q: Which wheel size should i Choose ?
A: It is based on your bike's wheel size. Our motor is to replace your front or rear wheel.
If you are making business, we suggest you should buy 26'' , which is most popular based on our experience.
Q: What the fork size of your motor ?
A: Front motor fork size is 100mm. Rear Motor fork size is 135mm.
Q: What the speed i can get with your motor ?
A: With 48V Battery, 26'' motor can reach 45KMH. Different wheel size will make the speed different.
Q: What is the driving time / Range ?
A: It will be based on the battery capacity you will use. For example, with our 48V 10AH battery, the range should be about 30-40KM. And driving time is about 40-50 minutes.
Q: Can i use different battery with 1 of your motor ?
A: Yes, you can use 24V, 36V, or 48V battery with 1 motor. And all kind of batteries are no problem.
Q: Can i use both LCD display and Bluetooth with your motor ?
A: Yes, both LDC display and bluetooth are working with our Magic pie, edge, smart pie motors. All the controllers are the same.
Q: Can you ship the good to my country ?
A: Yes, we can ship the Samples by Express(DHL, FedEX and so on) to your door. For big orders, we ship by sea to your sea port.
Q: What is the delivery time ?
A: For samples orders, it will take 1-2 days to ship your order. For bulk order, it will take 2-3 weeks to ship it.
Q: What is the shipping time ?
A: Delivery by Express will take 3-5 working days to reach your door. Delivery by sea will take 15-35 days to reach your port.
Q: What is the payment method ?
A: We accept Paypal, TT(Bank Transfer), Western Union, L/C...
Q: How can i make the order ?
A: You can make the order online through alibaba. You can also contact our sales to order it. Our sales will offer you the invoice and after-sale service.
Q: How can i become your distributor ?
A: You need to make an initial order of 10000 USD to become our official distributor. And we will make a distributor agreement with you.
Q: Do you offer warranty ?
A: Yes, we will offer 12 months warranty for all our products.
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